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Disaster Restoration

Understanding Water Damage

What water damage does to a home, the three categories of water, and why the first 24-48 hours decide how much it costs to fix.

24/7 emergency response - on site in 90 minutes or less

90 min avg. emergency response
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IICRC certified & fully insured
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Understanding Water Damage

Water damage is the single most common property loss we respond to across the Denver Metro. It rarely looks dramatic at first - a damp baseboard, a soft spot in the floor, a musty smell in the basement - but water travels, and by the time it is visible it has usually already soaked into drywall, insulation, subfloor, and framing.

Mitigation Truck

How water damage happens in Colorado homes

Most of the losses we see are not floods. They are ordinary plumbing and building failures that go unnoticed for hours or days:

  • Supply lines and hose bibs that split during freeze-thaw cycles
  • Frozen and burst pipes in basements, garages, and exterior walls
  • Water heater failures and slow tank leaks
  • Dishwasher, refrigerator, and washing machine leaks
  • Sewer and drain line backups, especially in older cast-iron and clay lines
  • Foundation and window-well seepage after heavy rain or spring snowmelt
  • Roof and ice-dam leaks after hail and winter storms

What happens when you call

  1. Call - day or night

    We answer 24/7 and help you shut things down safely while the crew is en route.

  2. On site in ~90 minutes

    We assess, document everything for insurance, and give you a free line-item quote.

  3. Cleanup & restoration

    Certified techs handle mitigation through rebuild - and we deal with the insurance company.

The three categories of water

Restoration professionals classify every loss by how contaminated the water is, because it changes what can be saved and how the cleanup must be done.

Category 1 - Clean water

From a supply line, tub overflow, or appliance feed. Materials can often be dried in place if we get there fast. Clean water degrades to Category 2 within about 48 hours.

Category 2 - Gray water

From dishwashers, washing machines, sump pump failures, or clean water that has been sitting. Contains contaminants that require antimicrobial treatment and removal of porous materials like carpet pad.

Category 3 - Black water

Sewage backups, toilet overflows with solids, and outdoor flooding. Grossly contaminated and a genuine health hazard. Everything porous that it touches is removed, the area is contained under negative air pressure, and the structure is sanitized before drying.

Why the first 24-48 hours matter

Mold can begin growing on wet building materials within 24 to 72 hours, faster when the water is warm. Drywall wicks water upward, wood swells and warps, and bacteria multiply even in clean water. Every day of delay adds demolition, adds drying time, and gives your insurer a reason to call the loss "long-term" and deny it.

Drying Equipment

What a professional response looks like

  • Moisture mapping with thermal imaging and pin meters to find water you can't see
  • Extraction of standing water with truck-mounted and portable equipment
  • Removal of unsalvageable materials, and drying of everything that can be saved
  • Industrial dehumidifiers and air movers, monitored daily until dry-standard readings are hit
  • Antimicrobial treatment and HEPA air filtration where contamination is present
  • Photo documentation and a line-item scope your insurance adjuster can work from

All Pro works for you, not the insurance company

We are locally owned, IICRC certified, and we are not on any carrier's "preferred vendor" list on purpose. You have the legal right to choose your own restoration contractor. We document everything, submit it to your adjuster, and recommend only what your home actually needs - and if a claim is denied or your deductible is high, we offer third-party financing.

Why Denver Metro property owners choose All Pro

On site in about 90 minutes

A real person answers 24/7/365 and a certified crew is dispatched immediately.

IICRC certified & fully insured

Every technician completes accredited continuing education at least every 24 months.

We work for you, not the insurer

Locally owned, not a preferred vendor. Free line-item quotes and no unnecessary work.

What All Pro clients say

Chris is one of the most professionally knowledgeable technicians I have ever met. He was so educational & knew his job so well. He is an excellent communicator & this is such an asset to companies like yours.
Marie C Google
What's not to say about the folks at All Pro Restoration? They are absolutely dedicated to getting the job done and ensuring that it is done correctly.
Nev H Google
All Pro Restoration employee Victor was very professional and courteous, answering questions thoroughly while inspecting every aspect of damage with 100% certainty.
Bax B Google

Understanding Water Damage FAQs

What if I can't afford restoration after damage to my home?

We never want you to delay restoring your home for fear of cost. We help you navigate your insurance claim and prepare thorough documentation for the best chance of coverage; if it's denied or you have a large deductible, we offer flexible financing options.

Will my insurance premiums increase if I make a claim?

Possibly. We can't guarantee that your premiums won't go up, but it almost always makes economic sense to file a claim for major damage. Insurance companies are raising prices across the board, so your premium could go up regardless of whether you file a claim or not.

Can I work with All Pro even if you're not a preferred vendor through my insurance?

Absolutely. You have a legal right to choose your water remediation team. In fact, we recommend against using your insurer's preferred vendors, who have a conflict of interest. Insurance companies want the water restoration companies in Denver that are in their back pockets to perform the work that costs the least, even if that isn't what is best for you. At All Pro, we advocate for you and make decisions based only on what's best for you and your home. We don't work for the insurance company – we work for you.

Are you private equity owned?

No. We are a local, family owned business.

Do you do water damage restoration for Denver area properties that are rentals?

Yes, we sure do! We often do work in multi-family housing. While we can't legally interpret bylaws or insurance policies, we'll help you navigate paperwork and logistics of water damage issues that go between multiple units.

Do you provide emergency services for commercial properties?

Yes, we have extensive experience providing emergency water extraction and other emergency mitigation types to Denver area businesses.

Dealing with this right now?

Our certified crew responds 24/7 across the Denver Metro - on site in about 90 minutes.

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